Privacy Policy

At Fair Crown, protecting the personal information of our players is a top priority. This Privacy Policy outlines how we collect, use, store, and safeguard data. It is designed to provide clarity on our practices and commitment to data protection standards for everyone who uses the Fair Crown online casino. We encourage players to understand their rights and how their information is managed. For information on our player protection tools, please review the Fair Crown responsible gambling page.

Information We Collect

To provide a secure and personalised gaming experience, Fair Crown collects specific information. This includes personal identification details provided during registration, such as name, date of birth, and contact information. We also gather financial data for processing deposits and withdrawals, and technical information like IP addresses and device details to ensure platform security and integrity.

How We Use Your Information

The data collected is used primarily to manage player accounts, process transactions securely, and comply with regulatory obligations. Information also helps us enhance our services, provide customer support, and prevent fraudulent activity. With consent, we may also use contact details to inform players about promotions and updates relevant to their experience at Fair Crown.

Data Sharing and Disclosure

Fair Crown does not sell personal data to third parties. However, we may share information with trusted partners under strict confidentiality agreements for essential operational purposes. This can include:

1. Payment processors to facilitate transactions.
2. Identity verification services to comply with Know Your Customer (KYC) requirements.
3. Regulatory bodies or law enforcement agencies when required by law.
4. Software providers to resolve technical support issues related to games.

Data Security Measures

We employ robust security measures to protect player data from unauthorised access or disclosure. Our platform uses SSL (Secure Socket Layer) encryption to secure all data transmitted between a player’s device and our servers. Additional security features, including Two-Factor Authentication (2FA) and strict internal access controls, are in place to safeguard personal and financial information.

Player Rights and Choices

Players have several rights concerning their personal data. These include the right to access the information we hold, request corrections to any inaccuracies, and ask for the deletion of data, subject to legal and regulatory retention requirements. Players can also manage their communication preferences to opt-out of marketing messages at any time through their account settings.

Use of Cookies

Our website uses cookies to improve functionality and the user experience. Cookies are small text files stored on a device that help remember preferences, facilitate logins, and analyse site traffic. This information allows us to optimise the platform’s performance. Players can manage or disable cookies through their browser settings, though this may affect some website features.

Changes to This Privacy Policy

Fair Crown reserves the right to update this privacy policy periodically. Any significant changes will be communicated to players through email or a prominent notice on the website. We recommend reviewing this page regularly to stay informed about how we protect player information.

Contact Us

For any questions or concerns regarding this privacy policy or the handling of personal data, please contact our support team. The primary point of contact is our support email, which is monitored to address privacy-related inquiries promptly.