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Responsible Gaming

At Fair Crown, we’re committed to providing a safe and enjoyable environment for all our players. We believe that gambling should always be a form of entertainment, not a way to make money. To support this, we offer a range of tools and resources to promote responsible gaming and help players stay in control of their habits. Understanding and using these features is a key part of having a positive experience at the Fair Crown online casino.

Tools for Responsible Play

Fair Crown provides several account tools designed to give players control over their gambling activity. These features are easy to access and can be set at any time from the account profile. The primary goal is to ensure that time and money spent on the platform remain within intended limits. The available responsible gaming tools include:

  • Deposit Limits
  • Loss Limits
  • Wager Limits
  • Cooling-Off Periods
  • Self-Exclusion

Setting Personal Financial Limits

Managing a budget is a crucial part of responsible gaming. Players can proactively set financial limits to control their spending, which can be applied on a daily, weekly, or monthly basis.

Deposit, Loss, and Wager Limits

A Deposit Limit controls the total amount of money that can be deposited into an account over a specific period. A Loss Limit restricts the potential net loss from funds deposited, preventing further play once the limit is reached. Finally, a Wager Limit caps the total amount of money that can be bet over a set timeframe. Any request to decrease a limit is effective immediately, while requests to increase or remove a limit involve a cooling-off period to allow for careful consideration.

Taking a Break from Gambling

Sometimes, taking a step back is the best option. Fair Crown offers two ways to temporarily or permanently suspend access to an account.

Cooling-Off Period

A Cooling-Off Period allows a player to take a short break from gambling, ranging from 24 hours to several months. During this time, the account will be temporarily suspended, and no promotional materials will be sent.

Self-Exclusion

For those who need a more significant break, Self-Exclusion is a more formal option. This feature blocks access to the account for a much longer period, typically six months or more. This is a serious step towards managing gambling habits, and the decision should be made carefully.

Getting Help and Support

Recognising when gambling is no longer fun is an important first step. If gambling starts to negatively impact personal life, finances, or well-being, it may be time to seek professional help. There are many excellent, confidential organisations in Australia that provide free support and advice. For more information on our operational standards, please see the Fair Crown about us page. We encourage anyone with concerns to reach out to resources like Gambling Help Online or Gambler’s Help.

Preventing Underage Access

Fair Crown strictly enforces an 18+ policy for all players. We employ robust KYC (Know Your Customer) verification procedures to confirm the age and identity of every account holder. Any account found to be used by a minor will be immediately suspended. We also encourage parents to use filtering software to prevent underage access to gambling websites.