terms and conditions
Welcome to Fair Crown. This document outlines the terms and conditions that govern all use of our online gaming services. By creating an account and engaging in gameplay, all users agree to be bound by these rules, our privacy policy, and any specific promotion conditions. It is important to read and understand these terms fully before participating. The Fair Crown online casino provides a platform for entertainment, subject to these established guidelines.
General Provisions and Acceptance
These terms and conditions constitute a legally binding agreement between the user (‘the player’) and Fair Crown. The platform is operated by Novatrix SRL and holds an E-gaming license (No. 0000002) from the Tobique Gaming Commission. The casino reserves the right to amend these terms at any time, with players being notified of significant changes.
Player Account Rules
Eligibility and Registration
To register an account, individuals must be at least 18 years old or the legal age for gambling in their jurisdiction. All information provided during registration must be accurate and truthful. A strict policy of one account per person, household, IP address, and device is enforced. Creating duplicate accounts is a breach of these terms and may lead to the closure of all related accounts and forfeiture of funds. While players from Australia are generally accepted, certain game providers may have their own regional restrictions.
Account Security
The player is solely responsible for maintaining the confidentiality of their account login credentials, including email and password. Fair Crown is not liable for any losses incurred due to unauthorised access. For enhanced security, Two-Factor Authentication (2FA) is available and recommended for all accounts.
Verification (KYC)
Before processing withdrawals, Fair Crown is required to conduct a Know Your Customer (KYC) verification process. This security measure helps prevent fraud and ensures compliance with anti-money laundering regulations. Players may be asked to submit copies of official documents, which typically include: a government-issued photo ID (passport or driver’s licence), proof of address (utility bill or bank statement), and proof of ownership for the payment method used. The verification process can take up to 30 working days once all required documents have been submitted correctly.
Financial Terms and Payments
Deposits
All real money deposits must be wagered at least three (3) times before a withdrawal can be requested. This is a standard anti-money laundering requirement. The casino does not charge fees on deposits, but payment providers might have their own transaction charges.
Withdrawals
Withdrawals are subject to account limits, which are set at AU$6,600 daily, AU$13,200 weekly, and AU$49,500 monthly. Individual transactions are also capped, for instance, at AU$4,000 for Bank Transfers and CoinsPaid. Whenever possible, withdrawals will be processed back to the original payment method used for the deposit.
Bonus Terms and Conditions
All promotional offers at Fair Crown are subject to specific rules in addition to the general terms outlined here. Players should review the conditions of each bonus before claiming it. The following key conditions apply to most bonuses:
- Wagering Requirements: Most deposit bonuses and free spin winnings are subject to a x40 wagering requirement before funds can be withdrawn. Cashback offers typically have a lower x5 wagering requirement.
- Maximum Bet: While a bonus is active, the maximum permitted bet is AU$8 per spin or game round. Exceeding this limit may result in the forfeiture of the bonus and any associated winnings.
- Game Contribution: Pokies generally contribute 100% towards wagering requirements. However, some specific slots contribute 50%, while table games, video poker, and roulette contribute only 5%.
- Bonus Expiry: Bonuses that are not claimed typically expire within 3 days. Once a bonus has been claimed, it must be used and its wagering requirements met within 7 days.
- Free Spins Winnings Cap: The maximum amount that can be withdrawn from winnings generated by free spins is capped at AU$150.
- Bonus Abuse: Engaging in strategies to abuse bonuses, such as creating multiple accounts or delaying game rounds, is strictly prohibited and will lead to account closure and voiding of all funds.
Account Suspension and Closure
Fair Crown reserves the right to suspend or permanently close a player’s account at its discretion. Common reasons for such action include, but are not limited to, suspected fraud, violation of the one-account rule, bonus abuse, chargebacks on deposits, providing false registration data, or attempting to access the service from a restricted jurisdiction.
Disclaimers and Liability
The gaming services are provided for entertainment purposes. While we strive for accuracy and uninterrupted service, Fair Crown does not guarantee that the platform will be free from errors or accessible at all times. The casino’s liability is limited to the extent permitted by law. For any queries not covered here, please reach out via the official channels. Full details on how to get in touch are available on the Fair Crown contact us page.
Governing Law
These terms and conditions are governed by the laws of the jurisdiction under which the Tobique Gaming Commission operates. Any disputes arising from these terms will be resolved according to these laws.